Job Title:
Sr. Program Manager, Amazon Customer Service, Amazon World Wide Operations
Job Summary:
Amazon is seeking a Sr. Program Manager for Customer Service in Worldwide Operations. The role entails 5+ years of project management experience, using data to drive improvements, owning program strategy, and communicating results. Key qualifications include a Bachelor’s Degree in relevant fields, advanced Excel skills, and cross-functional teamwork experience. Responsibilities involve managing cross-functional programs, setting objectives, resolving ambiguities, fostering collaboration, and mitigating risks. The role requires on-site presence at least 3 days/week and some travel. Preferred qualifications include driving process improvements, stakeholder management, and Six Sigma/Lean experience. The compensation ranges from $92,500 to $185,000/year, based on factors like location and experience. Amazon promotes diversity and inclusion and offers a comprehensive benefits package.
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- Bellevue, Seattle, Washington, WA, USA
- https://www.amazon.jobs/en/jobs/2600307/sr-program-manager-amazon-customer-service-amazon-world-wide-operations
